Celina Caesar-Chavannes

Your member of parliament for


Celina Caesar-Chavannes

Your member of parliament for



Community Contacts

Government Representatives

Provincial Representative

Lorne Coe
Member of Provincial Parliament, Whitby—Oshawa
Address: 114 Dundas St. E., Suite 101
Whitby, ON L1N 2M8
Telephone: (905) 430-1141
Fax: (905) 430-1840
E-Mail: lorne.coeco@pc.ola.org

Municipal Representatives

Don Mitchell
Address: 575 Rossland Rd. E.
        Whitby, ON L1N 2M8
Telephone: (905) 706-3168
Fax: (905) 686-6954
E-mail: mayor@whitby.ca
Derrick Gleed
Regional Councillor
Address: 575 Rossland Rd. E.
        Whitby, ON L1N 2M8
Telephone: (289) 388-8462
Fax: (905) 686-6954
E-Mail: gleedd@whitby.ca
Rhonda Mulcahy
Councillor, North Ward (1)
Address: 575 Rossland Rd. E.
        Whitby, ON L1N 2M8
Telephone: (905) 430-4300 ext. 2203
Fax: (905) 686-6954
E-Mail: mulcahyr@whitby.ca
Michael G. Emm
Councillor, Centre Ward (3)
Address: 575 Rossland Rd. E.
        Whitby, ON L1N 2M8
Telephone: (289) 388-8461
Fax: (905) 686-6954
E-Mail: emm@whitby.ca
Joe Drumm
Regional Councillor
Address: 575 Rossland Rd. E.
        Whitby, ON L1N 2M8
Telephone: (905) 430-4300 ext. 2203
Fax: (905) 686-6954
E-Mail: drummj@whitby.ca
Elizabeth Roy
Regional Councillor
Address: 575 Rossland Rd. E.
        Whitby, ON L1N 2M8
Telephone: (905) 706-2001
Fax: (905) 686-6954
E-Mail: roye@whitby.ca
Chris Leahy
Councillor, West Ward (2)
Address: 575 Rossland Rd. E.
        Whitby, ON L1N 2M8
Telephone: (905) 706-0720
Fax: (905) 686-6954
E-Mail: leahyc@whitby.ca
Steve Yamada
Councillor, East Ward (4)
Address: 575 Rossland Rd. E.
        Whitby, ON L1N 2M8
Telephone: (905) 706-1587
Fax: (905) 686-6954
Email: yamadas@whitby.ca


Community Crisis Services and Hotlines

Durham Mental Health Services
Telephone: (905) 666-0483
Toll-Free: 1 (800) 742-1890
Durham Distress Centre
Telephone: (905) 430-2522
Toll-Free: 1 (800) 452-0688
Pinewood Women’s Residential Treatment Program
Telephone: (905) 668-1858
Toll-Free: 1 (800) 825-6325
Homewell Senior Care
Telephone: (905) 509-8469
Toll-Free: 1 (877) 509-8469
Durham Rape Crisis Centre
Telephone: (905) 668-9200
Telephone: (905) 576-2997
Family Services Durham
Toll-Free: 1 (800) 840-6697
Community Access to Care
Toll-Free: 1 (800) 263-3877
Herizon House, Ajax-Pickering
Toll-Free: 1 (866) 437-4066
Drug and Alcohol Registry of Treatment (DART)
Toll-Free: 1 (800) 565-8603
Pinewood Centre
Toll-Free: 1 (888) 881-8878
Ontario Problem Gambling Hotline
Toll-Free: 1 (888) 230-3505
The Denise House, Oshawa
Telephone: (905) 728-7311
Toll-Free: 1 (800) 263-3725
Bethesda House, Bowmanville
Telephone: (905) 623-6050
Toll-Free: 1 (800) 338-3725
Durham Children’s Aid Society
Telephone: (905) 433-1551
Toll-Free: 1 (800) 461-8140
Durham Region Domestic Violence & Sexual Assault Care Centre, Lakeridge Health
Telephone: (905) 576-8711
Women’s Own Detox Crisis Line
Telephone: (416) 603-1462
Mental Health Service Information, Ontario
Toll-Free: 1 (866) 531-2600
Capacity Assessment, Public Guardian and Trustee
Toll-Free: 1 (800) 366-0335
Ontario Association for Marriage and Family Therapy
Toll-Free: 1 (800) 267-2638
Assaulted Women’s Hotline
Toll-Free: 1 (866) 863-0511
Mood Disorder Association of Canada
Toll-Free: 1 (888) 486-8236
Kid’s Help Phone
Toll-Free: 1 (800) 668-6868
Toll-Free: 1 (877) 336-2433

Housing Resources

Community Development Council of Durham

The Housing Outreach Program works with seniors, families, singles and youth who are homeless, under-housed and/or at risk of losing their housing. The goal of this program is to prevent homelessness by helping clients to find and/or maintain their housing. This is accomplished by:
 • Meeting clients within their community
 • Providing support and referrals for clients to access community resources and income supports
 • Education about the Residential Tenancies Act, and tenant rights and responsibilities
 • Providing basic budgeting support and workshops
 • Advocacy and Mediation services on behalf of clients with landlords or the Landlord Tenant Board
 • Informal counseling for clients in financial or housing crisis
 • Aiding clients with the application process for Housing Stability funds for rental deposits, moving costs and utility or rental arrears where necessary
 • Helping clients to obtain ID
 • Follow up support as needed
 • Outreach to landlords, support workers and other community agencies
The Housing Outreach program at CDCD is limited to the Pickering and Ajax region. Drop-in appointments are available, but pre-booking with a Housing Outreach Worker is preferred.
Telephone: (905) 686-2661 ext. 127
E-Mail: housinghelp@cdcd.org
Website: www.cdcd.org

Community Living Durham North

Community Living Durham North provides a number of residential options for people within the townships of Scugog, Brock and Uxbridge. Our residential services span a large geographical area, encompassing the townships of Scugog, Brock and Uxbridge. Supports are provided in home-like settings, tailored to meet the unique needs of each person. All of our residential services are geared to adults.
 • The S.I.L. (Supported Independent Living) program is designed to support people in their own homes (typically apartments) on an “as needed basis.” Supports cannot be provided around the clock; they range from a few hours to several hours per week, so people can only access this service successfully if they have already gained a significant level of independence. The frequency, schedule and content of support varies with each person but focuses on skill building and support in the areas of personal finances, nutrition/meal planning, personal care, housekeeping, employment, accessing community/medical services and leisure/recreational pursuits. Because people are living in their own homes, they must be financially prepared to cover the cost of their rent, utilities, groceries and all personal expenses.
 • Our Group Home model is tailored to meet the needs of people who require 24 hour support. Our homes are typically co-ed environments. Staffing levels reflect the needs of the people living there. While all locations provide 24 hour care, this looks different in each home. In terms of overnight support, some homes have an overnight staff who is awake the entire shift, others have an overnight staff that sleeps during part of the evening, while others receive their overnight support via an electronic surveillance system. People living in our group homes generally receive an income via the Ontario Disability Support Program; and at age 65 this is automatically replaced by federal income supports. This income covers the residential fee that is established by the Ministry of Community and Social Services and which must be paid to the Association at the beginning of each month. A small “comfort allowance” is retained by the recipient. All essential needs (including clothing, food, housing, etc.) are provided by the agency; the comfort allowance is strictly for discretionary spending (e.g. entertainment, vacations, etc.).
 • A third residential option is the Family Home program. This option affords people the opportunity to live in a more typical family context. Services are delivered by Family Home Providers and not by employees of the agency. Family Home Providers offer a caring and supportive environment that encourages the person to participate in all aspects of family living. Similar to the group home model, people accessing Family Home are responsible for a monthly room and board fee that is fully covered by their government income supports.
Telephone: (905) 985-8511
Website: www.cldn.ca

The Denise House

The Denise House exists to provide a safe, supportive and inclusive environment to abused women and their children in Durham Region and strives to provide integrated, anti-racist, anti-oppression services to empower the diversity of all women to choose their own future. The Denise House further exists to educate the public at large about issues resulting from the abuse, oppression and discrimination of women and their children. Services include:
 • Secure Emergency Shelter for women and children fleeing abuse of any kind (whether physical, emotional, sexual or financial) 24 hours a day, 365 days a year
 • Confidential 24 hour crisis and supportive assistance by telephone or in person at the shelter
 • Emergency transportation to the shelter
 • Food, clothing and basic personal necessities
 • Supportive counselling for women; safety planning; goal planning
 • Children’s Program staff to support your children
 • Help finding community resources and supports
 • Legal and court support referrals and information about your rights
 • Assistance with Special Priority for rent geared to income housing
 • Language interpretation can be arranged with notice
Telephone: 1 (800) 263-3725
E-Mail: info@thedenisehouse.com
Website: www.thedenisehouse.com/

Durham Children’s Aid Society

Durham Children’s Aid Society has been protecting children in our community since 1905. We are responsible for providing child protection services to children under the age of 18, and their families, who live in Durham Region. We work with families and our community partners to help children grow up safe, healthy and happy. In most instances, we are able to keep children safe in their family home by working with parents to address any challenges they may be facing. Services include:
 • Investigating allegations of child abuse and neglect
 • Protecting children and youth when they are at risk of harm
 • Covering basic living costs for children and youth in our care
 • Placing children for adoption
Telephone: (905) 433-1551

Durham Mental Health Services

Durham Mental Health Services (DMHS) is a charitable not-for-profit agency providing services and supports to individuals and families who are living with mental health concerns. Operating under the direction of a volunteer Board of Directors, staff work in partnership with clients, offering services that are person-centred and sensitive to individual needs. DMHS began operation in 1987 when a coalition of parishioners at Whitby All Saint’s Anglican Church recognized that others in the community, suffering from severe mental health issues, were in desperate need of safe, affordable housing. Now, over 25 years later, DMHS has grown into an agency with over 180 employees. DMHS offers a range of mental health services, at locations spread throughout the Durham Region. DMHS is proud to serve our community, raising awareness of mental health issues, fighting the stigma too often associated with them, and offering support and assistance to help people suffering from mental illnesses. Services include:
 • Telephone support is available toll free, 24 hours per day, to support the individual in crisis and/or their supports. A community visit by our mobile crisis team can be arranged to support the individual in their preferred environment. Follow-up support, including linkage and referral to other community supports, are also available. Line: 1 (800) 742-1890
 • Short-term stays in our Crisis Beds are available for individuals who are experiencing a crisis and are in need of individualized support in a safe, supportive setting away from their present situation.
 • This program provides short-term residential crisis beds for individuals living with mental health problems, who are in contact with the justice system. The program offers a safe alternative (where appropriate) to incarceration or hospitalization.
 • Durham Mental Health Services offers a range of housing options to people with serious mental health problems who wish to live in the community. Clients have the opportunity to progress through our housing programs as greater independence is sought and achieved starting with the highest level of supportive housing.
   • High Support: McKay House, in Whitby, offers the highest level of support. Clients in this program often require help in areas such as daily living skills, problem solving or coping skills, and in accessing needed services. This home for 15 residents is double staffed 24 hours per day.
   • Medium Support: Sims House, also in Whitby, is the next level of supportive housing. Clients in this program actively participate in household management and have an increased level of responsibility. This home accommodates six residents and is staffed 24 hours per day.
   • Minimal Support: Durham Mental Health Services also offers several other supportive housing options, in Whitby and Ajax, for clients who have the ability to live independently with minimal support. Limited assistance with life skills, household management and crisis management is provided by on-site staff during specific hours. After hours emergency support is provided through staffing in our other programs.
   • Rent Supplement Program: The goal of this program is to assist people with mental health challenges to secure decent housing that is safe and affordable. A rent supplement, plus housing support, is available for 33 units.
 • Durham Mental Health Services offers a community-based support program which assists individuals with mental health problems to live successfully in the community. Support is individualized to client needs.
 • Durham Mental Health Services provides a variety of programs that redirect people with mental health problems from the criminal justice and corrections systems to mental heath services and supports. Including:
   • Mental Health Court Support: This program assists adults with mental health problems who find themselves in conflict with the criminal justice system. A Court Support Worker assesses each referral received, determines what services might be helpful, and assists the client in linking with those services. Consultation, education, advocacy and linkage to other supports are also available to family members.
   • Youth Mental Health Court Support: A Court Support Worker, experienced working with the children and youth sector, is available to provide youth charged under the Youth Criminal Justice Act with court support (including diversion) and linkage to appropriate community services.
   • Court Diversion: Court Diversion is a pre-trial procedure where the Crown Counsel decides not to prosecute if the accused agrees to a treatment plan to address his or her particular needs. This program is for low risk offenders and participation is voluntary. A Court Support Worker provides consultation and advice to the Crown Attorney’s Office on cases referred for deposition and diversion, and develop a treatment plan for the diversion.
   • Release from Custody: This program provideds intensive short-term case management to successfully integrate individuals from the Central East Correctional Centre back into to their community.
 • Family Support is a program which offers support to the family members and loved ones of a person living with mental health problems. Our goal is to reduce stress on families by providing:
   • Coping and stress management strategies
   • Crisis management skills, relapse prevention
   • Signs and symptoms of mental illness
   • Medications
   • Community resources
   • One-to-one support to assist with the practical and emotional aspects of caring for someone with a mental illness
   • Information sharing and peer support through regularly scheduled group meetings
   • Assistance navigating the mental health system
   • Referrals and coordination of support
 • DMHS believes that individuals with lived experience of mental illness can vitally contribute to the recovery process for people who are experiencing mental health problems. The client/peer support relationship can promote resilience and help buffer stressors or adversity. Clients benefit from the empathy and encouragement that a person who has lived their struggles can offer. It is support “by peers for peers” – a positive, inspiring, and equal relationship that promotes health, self-acceptance, and progress towards recovery. DHMS Consumer Survivor Initiatives can offer:
   • Assistance setting recovery goals
   • Life-skills training and coaching
   • Psycho-educational programming
   • Social networking and support
   • Linkage to services
   • Education
   • System coordination
   • Peer Support program development
 • In partnership with Durham Region Non-Profit Housing Corporation and Pinewood Centre (LHO), DMHS Senior Support Service is a comprehensive support service for individuals aged 55+ who have mental health issues, addictions concerns or a concurrent disorder. Using a “hub’ model, the program is staffed by a multi-disciplinary team, led by a Nurse Coordinator. The primary goal of the program is to ensure that services are in place to enhance and extend independence and improve overall physical and mental health. Supports could include:
   • Telephone support, security checks, and telephone reassurance
   • Linkages with other supports and services within Durham Region
   • Physical health support around diabetes, blood pressure, smoking cessation, diet and nutrition, hydration
   • Counselling around mental health issues and/or addictions from a recovery orientated and harm reduction focus
   • Recreational support—linking to affordable recreation programs or other social networks
   • Time limited homemaking services including shopping, house cleaning, and meal preparation.
   • Time limited personal support services including dressing, personal hygiene, assisting with mobility, assisting and monitoring medication use and other routine activities of daily living.
   • Case management and case coordination (limited availability)
 • Headed by David Clarke, Coordinator of Communications and Training, our education and training program offers a variety of workshops and presentations to help individuals and companies better understand, and help, when dealing with mental health issues. Individuals are welcome to register for any of our upcoming workshops, or our facilitators can come to your organization. As well as the workshops listed below, workshops can be customized to fill your organization’s needs and time constraints. To find out the next scheduled community workshop, have us to come to your organization to deliver a workshop, or to discuss customizing a workshop to meet your organization’s needs, please contact: David Clarke at 905-444-3242, or email dclarke@dmhs.ca.
Telephone: (905) 666-0831
E-Mail: contact@dmhs.ca
Website: www.dmhs.ca

Durham Region Non-Profit Housing

We are a social housing provider that owns and manages more than 1100 apartment and townhouse rental units at 18 sites across Durham Region in the Province of Ontario. The purpose of this website is to provide general information about the Corporation, its policies, operations, and mission as part an overall communication strategy for all of our stakeholders.
Telephone: (905) 436-6610
E-Mail: drnphc@durham-housing.com
Website: www.durham-housing.com

Catholic Family Services of Durham


Habitat for Humanity Durham


Nishnawbe Homes Inc.


Town of Whitby, Age Friendly Committee


Region of Durham, Housing Services


YWCA Durham